Neon Lumen Studio Privacy Policy

Last updated: 2026-06-30

This Privacy Policy explains how Neon Lumen Studio ("Neon Lumen Studio," "we," "us," or "our") collects, uses, shares, and protects information when users access our website, account-linking flows, and social workflow automation features.

1. Information We Collect

We may collect the following categories of information:

Contact information that a user voluntarily provides, such as name, email address, and support request details.
Account authentication information from connected platforms, only after the user authorizes access through an official platform authorization flow.
Basic profile or account identifiers allowed by the scopes a user approves, such as TikTok basic user information when Login Kit is used.
Workflow metadata, such as timestamps, connection status, request status, logs, error messages, and operational records needed to run the service.
Website usage and security information, such as IP address, browser type, device information, pages viewed, and similar technical data.

2. TikTok Login Kit and Platform Data

When a user chooses to connect TikTok, Neon Lumen Studio redirects the user to TikTok's official authorization screen. We only request the scopes shown to and approved by the user. For the current TikTok Login Kit review, we request user.info.basic to identify the authenticated TikTok account and link it to the user's Neon Lumen Studio session.

We do not request unnecessary TikTok permissions. We do not sell TikTok user data. We use TikTok data only to provide the account-linking and workflow features requested by the user.

3. How We Use Information

To authenticate users and maintain authorized account connections.
To provide creator workflow automation, content preparation, queueing support, and reporting features.
To respond to support, access, partnership, or privacy requests.
To monitor, secure, debug, and improve the service.
To comply with applicable laws, platform policies, and security obligations.

4. How We Share Information

We do not sell personal information. We may share information only in the following limited circumstances:

With service providers that help operate hosting, automation, storage, analytics, support, security, or communication systems.
With connected third-party platforms when necessary to complete a user-authorized action.
When required by law, legal process, security investigation, or to protect rights, safety, and service integrity.
With the user's direction or consent.

5. Data Retention

We retain information only as long as reasonably necessary to provide the service, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements. Users may request deletion of personal information or disconnection of a connected account by contacting us.

6. User Choices and Rights

Depending on location and applicable law, users may request access, correction, deletion, portability, or restriction of their personal information. Users may also revoke platform authorization through the relevant third-party platform settings or by contacting us for assistance.

7. Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No system is completely secure, and we cannot guarantee absolute security.

8. Children

Neon Lumen Studio is not directed to children under 13 and is not intended for users who are not old enough to consent to data processing under applicable law. We do not knowingly collect personal information from children.

9. International Use

Information may be processed in the United States or other locations where we and our service providers operate. By using the service, users understand that information may be processed outside their country of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact

Privacy requests and questions may be sent to: neon.neil197@gmail.com